Of course! You will need to update your card whenever you get a new one, but it’s super hassle-free. We accept all VISA & MasterCards and also accept American Express (AMEX). We also accept payment via direct debit on any of our plans. To change or update your payment method, just: 1. Head to your […]
Don’t worry – we’d never leave you hanging like that! We understand that some months are just better than others, so you’ve got a couple of options if you notice you’re fast approaching your monthly document limit. Option 1: Enable Overages Overages are our way of ensuring you have the option to continue to send out envelopes […]
To check out your invoice history: 1. Log in to your Signable account 2. Head to your Company Profile page 3. Select ‘Billing’ from the top menu 4. Scroll down to ‘Your invoice history’ (past the plans & your payment method) 5. Yep, that easy. You can even download the PDF files to replace those […]
1 – Head to Company Settings, then Billing. 2 – Click on ‘Add Credits’ 3 – Select the amount of credits you would like to top-up by and make sure you have a valid payment added and you’re all set!
One of the best things about our plans, is the flexibility – Slow month and sending fewer envelopes? No problem! Business booming and your volumes have doubled? Great! Here’s how to upgrade OR downgrade your plan: Head to ‘Company Settings’ on the bottom-left, then click ‘Billing’ at the top, as highlighted above. You should now see all […]
We’re sad to see you go, but you might not have to… We offer a pay as you go plan that you can use as and when you need. The credits never expire and you only top up as you use, so there’s no monthly recurring cost. The downgrade will take effect on your next […]
Often users prefer to differentiate between their Signable ‘administrator’ and their accounting contact – any payment or invoice related emails, including emails about failed payments, will be sent only to the accounting email address. To update it, just: 1. Head to your Company Profile page 2. Find the text box labelled ‘Accounting Email Address’ 3. Enter the […]