Can I check how many envelopes I’ve sent?

You absolutely can! With our envelope count on Library, you’re able to filter your Library search bar by Date Sent, Sent By, Status and Recipient, to check how many envelopes you’ve sent, ever!. This can be an excellent way to generate a report on how many envelopes are still in-progress or even how many envelopes […]

How do I remove the envelope password from the email?

As you may know, Signable allows you to add an extra security measure for your envelopes, by making them password-protected.This makes sure that your signers add your provided password from their email, in order to unlock the envelope to view the documents, as seen here However, if you are on a subscription plan, you will […]

Can I view a month-by-month breakdown of my envelope history?

Want to get a quick idea of just how many agreements you’ve sent out this month? Easy! All you need to do is: 1. On the ‘Dashboard’ tab 2. Go to the top of the page and set a start date and end date. This will list your document history between those two periods of time.  

Can I get a document signed on my website?

If you have a standard form that you get all prospective customers to sign before they actually become a customer, then this may be the solution for you. All you need to do is either send them a link (for example: or embed the signing page directly on your website. Using Widgets to sign directly on […]

How do I cancel an envelope?

Just realised you accidentally dropped a ‘0’ off your sales quote?!  Don’t panic, you can cancel the envelope with just a couple of clicks. 1. Head to your ‘Library’ 2. Find the envelope you want to cancel and click on the title. 3. Click the ‘Cancel Envelope’ button on the bottom right of the page (Alternatively, if you […]

How do I cancel an envelope without notifying assigned parties?

    We call this ‘Expiring’ an envelope.    1. Firstly, just go to your ‘Library’ 2. Find the envelope you want to expire and click the title of the envelope to view the envelope status page. Here, you can remind, expire or cancel the envelope as well as view the history log. 3. […]

Can I see the progress, or history, of an envelope?

When the envelope is fully signed, the full history (or audit log) is automatically added to the signed PDF. This signed PDF is sent to all signers and is available within your Library. If the envelope hasn’t been fully signed, you can see track the progress of it by: 1. Heading to your ‘Library’ 2. […]

Can the document be edited after the envelope has been sent?

Unfortunately it isn’t currently possible to edit the document in an envelope after it has been sent out. Once the envelope has been sent, the document cannot be changed by either the sender or the signing parties to ensure that neither party can make unauthorised changes. The editing of a signed contract without authorisation is seen as fraud […]

Can I change the email address of a signer after the envelope has been sent?

Client locked out of their usual email address again and can’t sign your (urgent!) document? No biggie  – you can change any party’s email address on an envelope, providing that they haven’t yet submitted the document. All you need to do is: 1. Find the envelope you have sent out in your ‘Dashboard’ 2. Click the title of the […]