Warning: This article is in relation to our current app, available at https://app.signable.co.uk
Can I change the email address of a party after the envelope has been sent?
Client locked out of their usual email address again and can’t sign your (urgent!) document? No biggie – you can change any party’s email address on an envelope, providing that they haven’t yet submitted the document. All you need to do is:
1. Find the envelope you have sent out in your ‘Library’
2. Click the title of the envelope to access the envelope status page, where you’ll see a list of the envelope parties
3. Enter the amended email address in the box to the right of the party name
4. Click ‘Update’ and a reminder will be automatically sent out to the new email address.
Please note: The link sent to the previously entered email address for a signing party will no longer be valid.
“Can I change the name of the party?”
“Can I remove a party after the envelope has been sent?”