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Can a party download a PDF copy of the document before signing?

In short – yes, you’ll just need to ensure PDF attachment is enabled.

Understandably, some parties may want to retain a copy of the document prior to signing – we disable downloadable PDF copies on the signing page by default because we found that some individuals are confused by the attachment and would attempt to sign the PDF attachment in the old fashioned way! 🙂

So how do I enable them?

Have no fear! Simply:

PDF attachment enable

1. Head to your ‘Settings’ page

2. Scroll down to the ‘Email settings’ section

3. Enable ‘PDF attachment’ using the drop down menu


PDF attachement enable


Once enabled, the party to an envelope will find the option to download the PDF in the bottom left corner of the signing page, as shown in the image to the left.